Why can't I register for or access the Resources Hub?
Common registration and access issues and who to contact.
I received an error page during registration
Registration stops with an error page when we can't confirm your eligibility. The most common causes are:
- Email mismatch: the email you used doesn't match the one U.S. Energy has on file. Try registering again with the email address we use to contact you.
- Record not set up: your contact record with U.S. Energy doesn't yet reflect an eligible role. Contact your regional wholesaler to verify your record.
I registered, but I'm told I don't have permission to access the Hub
Email marketing@usedc.com and we'll check your access.